Customer Awareness and Its Satisfaction About Islamic Banking

This study analyzes the customer awareness and its satisfaction about Islamic banking. The idea of Islamic banking is not a new. Islamic banking has become popular throughout world and it expanding rapidly. The objective of this paper is to study customer awareness and satisfaction about Islamic banking. For this purpose, we collected primary data through a structure questionnaire. About 200 questionnaires were distributed among the respondents selected through random sampling out which 156 were found correct and included in this analysis. During sampling process, we consider age, education level, gender, religion, level of income and occupation of the customers of Islamic Banks. 5-points Likert Scale used to draw the results, which reveal the customers have sufficient awareness about the products of Islamic Banks but they are unable to understand fully their Arabic meaning of these products.