The impact of intra-group conflict on the performance of banks’ employees: A case study of twin cities of Pakistan. Muhammad Ismail.

The objective of this research paper is to explore relationship between "employee's performance with task conflict" and "Relationship Conflict". Here personality is taken as a moderating variable. The data was collected from 250 respondents of 21 branches of different banks. Five-point Likert scale was used to measure the response of bankers. The respondents belong to Twin Cities of Pakistan, Rawalpindi & Islamabad. Both primary and secondary data was used in this research. Our results show that Cronbach's Alpha (ἀ) is 0.852 that reflects the reliability of data. Different statistical techniques such as liner regression and correlation analysis were used to analyze data. The results of the study were robust and it was noted that there is a negative relationship between intra group conflict and employee's performance. We conclude that in this uncongenial circumstances only a good leadership can lead the banks, and also employees.